Sunday, November 30, 2014
Travel agencies break free from NATAS
Reference: 24 TRAVEL AGENCIES SAY DISPUTE WITH NATAS IS FAR FROM BEING RESOLVED
I see this as a good move on the part of the 24 travel agencies. If they can organise the fair themselves, why do they need to pay someone else, NATAS in this case, to do it and thereby increasing their own cost.
What's also interesting is how NATAS is interpreting the situation. NATAS claimed 80 to 90 percent of the issues are resolved while the travel agencies refuted that. It's a classic case of not knowing what the other party wants. Reminded me of how SMRT thought they resolved the conflict with their bus drivers who then went on to strike.
And it is not in NATAS's interest to disclose any financial information. If NATAS is bleeding money, the it's NATAS's own problem. However if NATAS is making profits, it means they are taking away profits from the travel agencies indirectly. It all comes down to money. If you know how they earn their money, you'll know how they behave.